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Configuration Failed on MOSS 2007 SP2

22 Jul

We were trying to apply Service Pack 2 to our MOSS 2007 installation. Once we installed the service pack we tried to run the config wizard and it would get to task 5 and the configuration would fail. Then we would get the following events in the Event Viewer:

Event ID: 100

Source: SharePoint Products and Technologies Configuration Wizard

Description: 

Configuration of SharePoint Products and Technologies failed. Configuration must be performed in order for this product to operate properly. To diagnose the problem, review the extended error information located at C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\LOGS\PSCDiagnostics_7_20_2010_8_9_2_615_239088506.log, fix the problem, and run this configuration wizard again.

Event ID: 104

Source: SharePoint Products and Technologies Configuration Wizard

Description: 

Microsoft.SharePoint.PostSetupConfiguration.ServicesTask.InstallServiceInstanceInConfigDB(Boolean provisionTheServiceInstanceToo, String serviceInstanceRegistryKeyName, Object sharepointServiceObject)

at Microsoft.SharePoint.PostSetupConfiguration.ServicesTask.InstallServiceInstances(Boolean provisionTheServiceInstancesToo, String serviceRegistryKeyName, Object sharepointServiceObject)

at Microsoft.SharePoint.PostSetupConfiguration.ServicesTask.InstallServices(Boolean provisionTheServicesToo)

at Microsoft.SharePoint.PostSetupConfiguration.ServicesTask.Run()

at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()

Event ID: 2426

Source: Windows SharePoint Services 3 Search

Description:

Advise Status Change failed. The system is probably low on resources. Free up resources and restart the service.

Context: Application ‘Search’, Catalog ‘index file on the search server Search’

Details:

(0x80041812)

Event ID: 10029

Source: Windows SharePoint Services 3 Search

Description:

Error backing up registry hive to the configuration database.

Context: Application ‘Search index file on the search server’

Details:

Access is denied. (0x80070005)

Event ID: 10030

Source: Windows SharePoint Services 3 Search

Description:

Error importing registry hive from the configuration database and into the registry.

Context: Application ‘e1daee80-85f6-4538-9358-59e286d2c897’

Details:

Access is denied. (0x80070005)

Event ID: 6066

Source: Office SharePoint Server

Description: 

Couldn’t Register with Load Balancer: Unable to connect to the remote server

Event ID: 6102

Source: Office SharePoint Server

Description: 

LoadBalancer.RegisterLauncher failed: Unable to connect to the remote server

All of these were caused by one registry key:

HK_local_machine\software\microsoft\shared tools\web server extensions\12.0\wss\services\

 Under that key, find the service that it was failing on and delete that key. In our case it was Windows SharePoint Services Search. We backed up that registry key and then deleted it. We reran the configuration wizard and it worked.

I hope this helps!!

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Posted by on July 22, 2010 in SharePoint Installation

 

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