Monthly Archives: July 2009

Event ID: 6641 Office SharePoint Server



I have run into this problem even when I have not changed the password.  I tried the fix to add the service account to the backup operators group and that did not completely fix the problem.  Additionally, I have notice that I have had a lot of other mysterious SharePoint Server Errors  What you need to do to correct this problem is:

1.     Go to Central Administration > Operations > Service Accounts

2.     Click on the Web Application Pool

3.     Under Web Service choose Windows SharePoint Service Web Application.

4.     Under Application Pool choose your Shared Services Provider application pool account. This should populate your application pool account under configurable.

5.    Re-enter your password and click OK. You need to perform an IIS reset for this to take effect.


Posted by on July 28, 2009 in SharePoint Common Issues


How to apply an SSL Certificate after you’ve created your site collection in MOSS (SharePoint)

If you’ve ever gotten to a point where you’ve created your site collection (Top-level site) and decided later on to utilize SSL Certificates here is what you need to do in SharePoint to get this to work. This will not go over how to set it up in IIS since it’s assuming you’ve already done this and now you can’t access your site.

You’ll want to go into Central Administration, Operations and Alternate Access Mappings. You should have a list similar to the below example:


You’ll want to click on your site’s URL and change it to https://”yourportalname” (see image below)



Hit OK and you should now be able to access your site. Anytime you install an SSL Certificate and then have issues connecting to one or more of your site collections it usually has to do with Alternate Access Mappings so be sure to check that these are correct.

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Posted by on July 22, 2009 in SharePoint Common Issues


Service Unavailable – SharePoint (MOSS 2007)

This can happen for several reasons but our particular reason was this was a development server that was unfortunately put up as quickly as possible. We had inadvertently used a local admin account to run one of our Application Pools and it ended up causing the Application Pools to disable themselves causing the Service Unavailable error below:

Service Unavailable

Once I went into IIS and checked the App Pool accounts I saw the below on two of our App Pools:

App Pools

The App Pools that had a red X on them I right clicked and went to properties and looked on the Identity tab (see below) and changed it to a domain admin account.

App Pool Identity

Once this was changed I went to each App Pool and right clicked and selected Recycle:

Recycle App Pool

Once I recycled the App Pools the site and Central Admin were back up and running. It may be a good idea to go ahead and run an IIS reset but is up to you. You also need to ensure that the service account you’re using to run your application pool is in the IIS_WPG group on your server.

If you have changed the application pool account after your SharePoint installation you may want to try running this:

Run the following command (from C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727)

aspnet_regiis.exe -GA domain\username 

Where domain\username was the domain-qualified username (in the standard Windows format) of the user I was using for the app pool’s identity.

From the aspnet_regiis help, the -GA option does:

Grant the specified user or group access to the IIS 
metabase and other directories used by ASP.NET. 

**Although your issue may not be specific to this problem the “Service Unavailable” error is notoriously an issue with your Application Pools. **

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Posted by on July 6, 2009 in SharePoint Common Issues