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Getting prompted for a username/password when connecting to your site

08 May

Getting prompted for a username and password when attempting to connect to your SharePoint portal

Most likely this is happening because your portal or Central Administration has not been added to your trusted sites list. Here is how to resolve this issue if using Internet Explorer 7.0 since this is the most common web browser:

  • In Internet Explorer, on the Tools menu, click Internet Options
  • On the Security tab, in the Select a zone to view or change security settings box, click Trusted Sites, and then click Sites
  • In the Add this Web site to the zone box, type the URL for the SharePoint Central Administration site or SharePoint portal, and then click Add
  • Select the Require server verification (https:) for all sites in this zone check box (if using SSL certificates)
  • Click Close to close the Trusted Sites dialog box
  • Click OK to close the Internet Options dialog box

Configure user authentication settings for trusted sites

  • In Internet Explorer, on the Tools menu, click Internet Options
  • On the Security tab, in the Select a zone to view or change security settings box, click Trusted sites, and then click Custom Level
  • In the Settings list box, under User Authentication, click Automatic logon with current username and password
  • Click OK twice

Note: If you do not want to add the SharePoint Central Administration site or portal to the list of trusted sites, but you do not want to be prompted for your user name and password every time you access the  site, you can instead add the  site URL to the Local intranet zone. If you do this, you must enable the Automatic logon only in Intranet zone user authentication setting instead of the Automatic logon with current username and password user authentication setting.

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Posted by on May 8, 2009 in SharePoint Common Issues

 

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